Eric and his crew went above and beyond to make sure that my system was up and running, even after the winter managed to freeze the pipes and leave me without heat in -20 degree weather. Over a year and a half he dropped what he was doing to work through my 1918 house problems. His top priority was to get my family heat and at times worked after hours to make it happen. He has always been a pleasure to work with and no doubt at all that if I asked him for his shirt, he would give it to me without a hesitation. He’s earned my business for all future heating and cooling needs and I highly recommend his services. I’m willing to chat with anyone over the phone to let you know how much he helped me and chat on his overall commitment to service to his community.
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We had the most difficult time with our home warranty company not handling their responsibility with this repair. Rural was so supportive, and active in advocating for us, and getting to us as soon as they possibly could. They were extremely professional and diligent. Would recommend them to anyone. Thanks Eric.
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quick fix. The guys were on time and got right to it.
Highly recommend this company. They know what they are doing.
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The two gentlemen that came out and installed my furnace We're very professional and very courteous I would recommend rule heating and cooling system to anybody that lives in Roundup Montana the price was very comparable to the big corporations out of Billings thank you for the wonderful job that you've done and the cleanup
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My apt was set between 9:00am and 1:00pm. They called before they got here, as I was told they would and showed up right away. I dealt with James. He was very polite and soft spoken. Even changed my backwards filter on my furnace. The young man that was with him, wished me a good day, when they left. Great young men. Michelle, the woman I dealt with to set the appt was also very nice and accommodating. I highly recommend them for all AC and heating service. .
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We’ve been using them for a few years now for our annual tube ups. Always very respectful and knowledgeable and willing to explain when something should be replaced. Planning to keep using them into the future.
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I had a float in a condensate pump fail. They showed up as scheduled and were very professional about their manners. They replaced the pump with no questions and were quick about it. “Let us know if you have any more problems” was their exit comment. Well done.
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Arrived promptly and went right to work.
Work completed in good time. The job was explained thoroughly. My questions were answered in an understanding manner.
Courteous.
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Left voice mail early morning and was called shortly after opening. Very friendly and efficient. Fixed issue and now my family has AC for the rest of the summer days. Highly recommended!
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RHACS is always able to assist with my immediate request. From start of office calls to prompt scheduling and short wait times to efficiently and effectively resolve our issues.
I would recommend RHACS as a top notch business.
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Service representative called to tell us when he would be at our residence. He was professional, pleasant and efficient. I’d recommend RHCCS for heating and cooling issues!
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Very knowledgeable, polite, and efficient. Excellent manners, which you don't see much any more. Worked in a timely fashion. I would use them again!!! 10+
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Excellent service. We are recommending (RHACS) to everyone we know for repair or service on their heat and ac systems.
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The crew of as on time, performed quality work and I am a very satisfied customer!
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Eric was a wonderful technician and he fixed our air conditioning quickly and efficiently!
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Always pleasant and professional, Eric and company are great to work with!
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From the first point of contact with Michelle, I explained that the service we required was an emergency. Michelle treated it with the utmost urgency. James was our technician who communicated clearly on timeline and expectations. Rural Heating and Cooling was fast, efficient, and reliable. (Also fairly priced) It was clear to me that the owner was available to provide all approvals needed to get our service done in less than 24 hours. THANK YOU so much for your help.
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I highly recommend them. They are timely, efficient and extremely easy to work with.
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Courteous, prompt, and didn't mind answering my questions. Explained everything very well.
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They arrived check out the furnace was in and out did a great job
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James was very pleasant and efficient.
Thank you
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Very detailed, knew exactly what they were doing and what needed to be done....
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Our oven went out and our home warranty company put Eric and his team in touch with us. Eric was was prompt and quickly diagnosed the problem. It took a while for our warranty company to approve the repair, but once they did Eric immediately contacted me and replaced the needed parts.
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I had Eric, RHAC, install a new furnace in a home I’d purchased. Unlike many contractors, in these times, he actually answers the phone, tells you when he’ll be there to service your equipment and shows up on time, prepared to work. His costs are extremely competitive and his workmanship is second to none. I would highly recommend RHAC. THANKS Eric.
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The service visit was just fine.
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Roundup, MT 59072